FAQ

What is included with my order?

Each order includes one AYLÉVA 7-Color LED Face Mask, a USB charging cable, and a quick-start guide to help you get started.

How often should I use the AYLÉVA LED Face Mask?

For a consistent skincare routine, we recommend using the mask 2–3 times per week. Always follow the instructions provided with the product and adjust usage according to your skin’s comfort.

Can I use skincare products while using the mask?

No additional skincare products are required during use. For the best experience, use the mask on clean, dry skin unless otherwise directed by a qualified skincare professional.

Is the mask suitable for all skin types?

The AYLÉVA 7-Color LED Face Mask is designed for a variety of skin types. If you have a medical skin condition, photosensitivity, or concerns about LED use, consult a qualified healthcare professional before using the mask.

How do I clean the mask?

After each session, switch off and unplug the mask. Gently wipe its surface with a soft, slightly damp cloth. Do not immerse it in water or use abrasive cleaning products.

How long does the battery last?

Battery life depends on the selected light setting and duration of use. Recharge the controller with the included USB cable when the battery runs low.

Can I wear the mask while doing other activities?

Yes. Its hands-free design allows you to relax, read, or watch television during your skincare routine. Remain seated or reclined and avoid walking around while wearing the mask.